Shia mobile appMarkaz Al Zehra
Help and contact

Support

If you need help with the app, content loading, feature behaviour, or account and privacy questions, use the support guidance below. This page is suitable for both users and store reviewers.

ApplicationMarkaz Al Zehra
Effective dateMarch 19, 2026
Contact emailasghartabrezi1712@gmail.com

How to get help

For app support, bug reports, privacy questions, and general assistance, contact us by email. Please include your device model, operating system version, and a short explanation of the issue so the problem can be reviewed more quickly.

  • Support email: asghartabrezi1712@gmail.com
  • Response scope: app issues, content issues, privacy questions, and general feedback.
  • Recommended details: device model, Android version, app version, and screenshots when relevant.

Common assistance topics

  • Content not loading or syncing correctly.
  • Saved items or progress not behaving as expected.
  • Notification-related questions or reminders.
  • Location feature access or permission questions.
  • General policy, privacy, or data handling questions.

Technical troubleshooting

  1. Check that your internet connection is stable.
  2. Close and reopen the app.
  3. Update to the latest available version of the app.
  4. Restart the device if a problem persists.
  5. Contact support with screenshots and issue details if the problem remains unresolved.

Store review note

If Google Play reviewers need assistance understanding the app or any public compliance page, this support email can be used as the primary point of contact.

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